When Project Managers Spend More Time on Words Than Work
August 8, 2025

A single unclear sentence can trigger days of rework. Discover why precision in communication is less about perfection — and more about risk control.

Written by a Project Manager who’s sat in more meetings, reviewed more emails, and agonised over more draft messages than they’d like to admit.

Here’s an honest industry truth that’ll resonate with anyone who’s ever worked with a project manager: sometimes it feels like PMs spend more time stressing over word choice in every communication than they do on actual project work.

And honestly? That’s not always a bad thing — but it’s also not as random or inefficient as it seems.

Why Words Matter (Way More Than People Realise)

If you’ve ever seen a PM tweak the wording of a single sentence five times before hitting send, you might have wondered: “Do they really need to spend this much time on that?”

The short answer: sometimes, yes. Words are how expectations are set, how alignment is created, and how risk is communicated. In projects, ambiguity is the enemy.

Here’s the reality most people don’t talk about:

  • A single misinterpreted sentence can create days of rework.
  • A poorly phrased status update can create misaligned expectations among stakeholders.
  • One unclear risk description can lead to major issues being ignored.

So when a PM pauses to agonise over wording before sending a message — it’s not perfectionism. It’s risk control.

It’s Not Just About Grammar — It’s About Meaning

This isn’t about being pedantic or “too into process.” It’s about precision. In any project:

  • People read different things into the same sentence.
  • Teams assume alignment when it doesn’t exist.
  • Leaders make decisions based on what they think they saw.

That’s a recipe for missteps. What looks like overthinking is often a PM making sure that no one walks away with a different understanding than intended.

Communicating with Leadership Takes Extra Care

PMs talk to a lot of different people — team members, clients, leaders, stakeholders. Each group has a different context and lens:

  • Leadership wants clarity on impact and risk.
  • Teams want actionable direction.
  • Clients want confidence.

So when you see a PM reworking a sentence 10 times before sending it to executives, consider that they’re not just crafting good English — they’re shaping clear meaning. Clear meaning reduces questions, confusion, and rework later.

But Yes — It Can Consume Time

Here’s the honest bit: this does take time. A lot of it.

And many PMs will admit it’s not always the best use of their hours. Sometimes the focus on wording comes from:

  • Trying to avoid backlash
  • Wanting to be “perfect”
  • Fear of miscommunication
  • Habit formed from past experiences

If you’ve ever seen a PM agonise over a few words, you’re witnessing a reflex built from experience — not just unnecessary fuss.

The Counterbalance: Efficiency Matters Too

But here’s the catch — communication should support project progress, not slow it down. The most effective PMs balance clarity with efficiency.

Useful tactics include:

  • Standardising templates for common messages
  • Delegating draft updates and reviewing summaries instead of full rewrites
  • Focusing time on high-impact communications only

Communications aren’t about perfection — they’re about shared understanding.

Final Thought: A Little Lens Change Helps

The next time you watch a PM agonise over a sentence:

Instead of thinking, “Why are they spending so much time on that?”

Try thinking, “What could happen if they didn’t?”

Because the projects that go off the rails most often don’t fail from technical problems — they fail from miscommunication, misalignment, and expectation gaps.

And sometimes a well-chosen word prevents that.

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This article is provided by Galloway & Pierce for general informational purposes only. It reflects our perspective as a delivery operations and project support partner focused on workflow administration, data coordination, and reporting across live projects. The content may include commentary or synthesis based on publicly available information, supplier-provided data, industry materials, or project experience believed to be reliable at the time of writing. We do not independently verify all third-party information and make no representations as to its accuracy or completeness. Nothing in this article constitutes legal, procurement, compliance, commercial, or financial advice. Galloway & Pierce does not provide audits, certifications, assurance opinions, compliance determinations, or risk assessments. Any references to ESG metrics, local content measures, supplier classifications, or regulatory frameworks are provided for general discussion purposes only and do not constitute endorsement or formal assessment. Readers should seek appropriate professional advice before acting on any information contained herein. Any reliance placed on this content is at the reader’s own risk.
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