Why Waiting for Decisions Is the Real Time-Sink in Projects
June 27, 2025

Projects rarely stall from discussion alone. They stall when decisions are delayed. Discover how decision latency quietly erodes momentum.

You’ve probably heard people complain about meetings being the biggest drain on productivity. All those calendars blocked out, agenda items repeating week after week, and teams showing up wondering “Why are we even here?”

Here’s the surprising insight: the biggest time sink in projects often isn’t meetings — it’s waiting for decisions.

The Invisible Bottleneck

Think back to the last project that stalled. Was everything actually blocked on work, or were you just waiting? Maybe the team had completed all the prep, but a key decision was delayed by a VP who wanted to “circle back later.” Or perhaps a department that needed to sign off simply… didn’t.

The work looks green on dashboards and charts. Burndown graphs look fine. But underneath the surface, everything’s on pause. The problem isn’t the lack of progress — it’s the momentum gap while everyone sits around waiting.

Most people don’t track this kind of delay. It doesn’t show up in typical metrics, but it kills motivation faster than any backlog conflict ever could.

It’s Silent, But It’s Massive

Teams will prepare, organise, brief, re-brief, wait… and then repeat. That “dead air” while decisions are pending can stretch into days or even weeks. And once that happens:

  • People get pulled onto other work.
  • Context fades.
  • The team’s focus shifts.
  • Your launch date slowly slips.

Yet, none of this shows up on a typical project status report.

So What’s Going On Here?

What we’re really talking about is decision latency — the delay between when a choice needs to be made and when someone actually makes it. Teams are staffed, tasks are ready … but without decisions, nothing moves forward.

In many organisations, the cultural default is to defer up the chain of command. That means more waiting, more back-and-forth, and more “just checking in” emails that achieve nothing.

A Better Way to Handle It

If waiting for decisions is the real culprit, what can we do instead of just complaining about meetings?

Here are a few practical approaches that project pros are using:

🔹 1. Pre-Prime Decisions

Before you even need a decision, get stakeholders ready for it. Share context early and outline clear choices so when the moment arrives there’s no surprise.

🔹 2. Set Clear Deadlines for Responses

If you ask for a decision and don’t get one by a set date, escalate — or at least flag it visibly. Your schedule should show the impact of the delay, not just the task itself.

🔹 3. Empower Lower-Level Decision Making

If possible, give the team the authority to make certain calls without waiting for executive sign-off. Not everything needs to go up the chain.

🔹 4. Track Wait Time as a Metric

Don’t just track tasks — track how long tasks are waiting. Once you start measuring it, stakeholders often wake up to the cost of inaction.

Meetings vs. Waiting

Let’s be clear: meetings can absolutely be time-consuming. But if you design meetings to solve decisions — not just talk about plans — they can be part of the solution rather than part of the problem.

The real win isn’t fewer meetings. It’s faster decisions and clearer pathways to action.

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This article is provided by Galloway & Pierce for general informational purposes only. It reflects our perspective as a delivery operations and project support partner focused on workflow administration, data coordination, and reporting across live projects. The content may include commentary or synthesis based on publicly available information, supplier-provided data, industry materials, or project experience believed to be reliable at the time of writing. We do not independently verify all third-party information and make no representations as to its accuracy or completeness. Nothing in this article constitutes legal, procurement, compliance, commercial, or financial advice. Galloway & Pierce does not provide audits, certifications, assurance opinions, compliance determinations, or risk assessments. Any references to ESG metrics, local content measures, supplier classifications, or regulatory frameworks are provided for general discussion purposes only and do not constitute endorsement or formal assessment. Readers should seek appropriate professional advice before acting on any information contained herein. Any reliance placed on this content is at the reader’s own risk.
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